Active listening and emotional intelligence

Typology: Course
Duration: 30 minutes
LanguagesItalian

 

NECKLACES

  • Inclusion & Diversity
  • Woman Empowerment Academy

CONTENTS

The secret is in listening

  • the earth is dying
  • The prejudice scam
  • The 70/30 rule
  • Active listening, the way to empathy
  • How to actively listen
  • Non-verbal communication
  • The 7 rules

Emotional intelligence and Aikido

  • At the table of emotions
  • Smart negotiators
  • Negotiating according to Aikido
  • Do not move against the opponent, but with him
  • The positive No
  • The good negotiator says: Yes! No Yes?
  • .. negotiation

 

COURSE CODE

0052_15_03

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