Active listening and emotional intelligence
Type: Course
Duration: 30 minutes
LanguagesItalian
NECKLACES
- Inclusion & Diversity
- Woman Empowerment Academy
CONTENTS
The secret is in listening
- the earth is dying
- The prejudice scam
- The 70/30 rule
- Active listening, the way to empathy
- How to actively listen
- Non-verbal communication
- The 7 rules
Emotional intelligence and Aikido
- At the table of emotions
- Smart negotiators
- Negotiating according to Aikido
- Do not move against the opponent, but with him
- The positive No
- The good negotiator says: Yes! No Yes?
- .. negotiation
COURSE CODE
0052_15_03