Effective and inclusive communication

 

Goals

• Recognize the main elements of communication, styles and the importance of nonverbal communication.
• acquire techniques to improve personal and organizational communication.
• develop public speaking skills and provide useful feedback.

CONTENTS

Module 1: The main characteristics of communication

• The nature of communication
• The elements of communication
• Communication styles
• Non-verbal communication

Module 2: The best way to communicate

• Effective communication
• Inclusive communication
• Effective communication in organizations
• The art of feedback
• Public Speaking

recipients: all employees

 

COURSE CODE

I0025_24