The object of Negotiation course is to identify the characteristics of a negotiation process, to know the possible strategies and the skills necessary to carry out successful negotiations.
Module 1 - The negotiation between technique and emotions
• From negotiation to collaboration
• The good negotiator
Module 2 - Negotiation methods and techniques
• Distributive and integrative approach
• Positions or interests?
Module 3 - Negotiating is communicating
• The right mix
• The secret is in listening
• Emotional intelligence and Aikido
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The courses are optimized for a 1024 × 768 display on PCs and tablets of at least 7 inches.
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DATA TRACKING METHOD: SCORM 1.2
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