OBJECTIVES

A series of short training pills dedicated to the training of sales staff of activities in direct contact with the public.

The Pills can be purchased in the whole package or even separately.

RECIPIENTS

Sales staff.

DURATION

a few minutes for each Pill

PILL 1

The 7 rules for preventing stress

 Intended for personnel of activities that require constant contact with the public.

PILL 2

The 6 rules for the ideal restaurant

Intended for restaurant staff.

PILL 3

The 6 rules for selling more

 Intended for retail store sales staff.

PILL 4

The 4 rules for an excellent management of goods

 Intended for retail store sales staff to learn how to manage supplies correctly.

PILL 5

The 4 rules of problem solving

 Intended for retail store sales staff, to learn how to overcome and resolve any problems in the workplace.

PILL 6

The 6 rules of Visual Merchandising

 Intended for retail store sales staff, to learn the rules of visual merchandising and the art of window dressing.

PILL 7

 Let's talk about customer care

 Intended for sales staff of retail stores, the advice of a professional to take care of and improve the relationship with their customers.

PILL 7

Let's talk about Retail Marketing

 Aimed at retail store sales staff, the advice of an industry expert to explore 4 o'clock of Retail Marketing.

TECHNICAL REQUIREMENTS:

Acrobat Reader

PDF documents are exported for version 5 but are compatible with later versions of Acrobat Reader released up to the date of update of this file.

Browser

  • Internet Explorer 10
  • Internet Explorer 11
  • Mozilla Firefox
  • Google Chrome

JavaScript enabled

Pop-up blocker disabled

Minimum video resolution

The courses are optimized for a 1024 × 768 display on PCs and tablets of at least 7 inches.

Speakers or headphones (in case of multimedia products)

DATA TRACKING METHOD: SCORM 1.2

DEVELOPMENT TECHNOLOGY:

HTML5

CERTIFICATION / CERTIFICATE:

 Certificate of use.

PRODUCED BY:

PIAZZA COPERNICO

Content edited by:

PIAZZA COPERNICO

COURSE CODE:

I0007_18