Monitoring of Quality Indicators
Type: Online Course
Duration: 1 hour and 20 min
LanguagesItalian
OBJECTIVES:
COURSE FOR HEALTHCARE STRUCTURES
The purpose of online training course is:
- Describe the Healthcare Quality Assessment systems;
- Illustrate quality indicators and all operational tools for performance evaluation.
NB: The course contains specific references to the Forms and to the specific Organization, and (in particular all Modules from 3 to 6) to the Region of the health facility in which the course is delivered. Consequently, a "personalization" of the course is necessary and foreseen before its delivery.
RECIPIENTS:
Healthcare professionals from public and private hospitals.
CONTENTS
MODULE 1 - Introductory part
- Quality assessment in healthcare
- Quality in healthcare
- Performance evaluation
- Multidimensional quality assessment
- Quality indicators
- Structure indicators
- Process indicators
- Outcome indicators
- Indicator tab
MODULE 2 - Methodological part
- Stage 1: Monitoring
- Stage 2: Implementation of any improvement action
- Organizational actions
- Clinical actions
- Stage 3: Verification of the effectiveness of the implemented action
- Operating systems for Monitoring Indicators
MODULE 3 - Instructions for access to the Regional Government portal - E-Health section - Social Health Information System (SISS)
MODULE 4 - Operational tools: performance evaluation data - OUTCOME - E-Health section - Social Health Information System (SISS)
MODULE 4bis - Operational tools: performance evaluation data - E-Health section - Social Health Information System (SISS)
- Effectiveness evaluation: raw data
- Effectiveness evaluation: radar chart
- Appropriateness indicators
- Network Regions Indicators
- Indicator and documentation sheets
MODULE 5 - Instructions for access to the National Outcome Program (PNE)
MODULE 6 - Operational tools: National Outcome Program (PNE)
- Objectives of the PNE
- How to read the results of an Indicator
- Risk Adjustment
- How to consult the PNE website
- Treemap
Produced by: Piazza Copernico
Content edited by:
IRCCS San Raffaele Hospital
COURSE CODE: 0024-20_08