OBJECTIVES
Training of English on Business topics characterized by high flexibility of use and the ability to meet the most specific language learning needs.
RECIPIENTS
Il Business English course is aimed at users who already have basic knowledge of the English language and wish to deepen its use in topics of general interest related to the world of work.
DURATION
20 hours. The duration indicated is to be considered indicative with respect to an average evaluation of use of the aforementioned courses.
CONTENTS
Il Business English course it consists of 30 units, each developed on a specific topic of the Business world.
| Unit 1 | Pleased to meet you | Meeting a new client - formal introductions |
| Unit 2 | Routine tasks | Daily work routines |
| Unit 3 | We need to spice up the day! | Coffee breaks at work |
| Unit 4 | A pay laughed | Motivation and job satisfaction |
| Unit 5 | I can find another job | Looking for a job |
| Unit 6 | I'm calling to arrange a meeting | Making an appointment |
| Unit 7 | The shipment is in transit | Checking on an order |
| Unit 8 | Do you like your job? | Speaking about your job |
| Unit 9 | Warm and happy | Handling complaints |
| Unit 10 | I'd like to welcome you all | Opening a meeting |
| Unit 11 | Who's speaking, please? | Answering the phone |
| Unit 12 | Doctor Fraser is not available | Making and taking calls |
| Unit 13 | hot deals | Helpline - online shopping |
| Unit 14 | Socialising | Keeping a conversation going |
| Unit 15 | I will give him the message | Telephone: leaving and taking messages |
| Unit 16 | I agree | negotiations |
| Unit 17 | Hang on second | Asking the caller to wait, asking for repetition and clarifying |
| Unit 18 | Thanks for calling | Ending the call |
| Unit 19 | A very demanding job | human resources |
| Unit 20 | What time are they arriving? | Confirming arrangements |
| Unit 21 | This is my treat | After work socializing |
| Unit 22 | At briefing | Discussing a project |
| Unit 23 | We need the goods urgently | Placing an order |
| Unit 24 | Bad news | Writing: an internal message |
| Unit 25 | I'm a very energetic person | Job interview and CV |
| Unit 26 | Good career prospects | Understanding job advertisements |
| Unit 27 | Competition is fierce | Application letters |
| Unit 28 | Already online | On conference calls |
| Unit 29 | Competition is fierce | Application letters |
| Unit 30 | Already online | On conference calls |
TECHNICAL REQUIREMENTS:
Acrobat Reader
PDF documents are exported from version 5 and are compatible with all subsequent versions of Acrobat Reader released up to the update date of this file.
Browser
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Safari (from version 9.1 onwards)
JavaScript enabled
Pop-up blocker disabled
Minimum video resolution
The courses are optimized for a 1024 × 768 display on PCs and tablets of at least 7 inches.
Speakers or headphones (in case of multimedia products)
DATA TRACKING METHOD: SCORM 1.2
DEVELOPMENT TECHNOLOGY:
HTML5
Certification / Certificate:
Certificate of use
PRODUCED BY:
Scala Group SpA
Content edited by:
Scala Group SpA
At least one working week is required for license activation
