Safety at Work: the Worker in service activities (Specific training) with in-depth analysis

Type: Online Course
Duration: 4 hours



The course aims to illustrate all the factors that can influence safety in service activities, causing a worsening of the environment and working conditions. From an unfavorable microclimate to inadequate or excessive lighting. From the risks deriving from the intensity of work rhythms (shift work) to the more traditional electrical or fire risks.

The objective of the training, in compliance with the State-Regions Agreement of 07/07/16, is to provide knowledge and methods considered essential for knowing the specific risks of the worker in service activities with a “low risk” level. Know the use of personal protective equipment and the regulatory framework governing health and safety at work. The training also aims to develop analytical (risk identification), behavioral (risk perception) skills, provide general knowledge on the concepts of damage, risk, prevention, concepts and legislative insights including supervisory bodies in the field of safety and health at work.


The target of the course is made up of workers employed in both the public and private sectors (Article 37 of Legislative Decree No. 81/2008), who have the regulatory obligation to provide training / information on the subject of safety, as established by the Agreement State Regions of 07/07/16.


Specific training path pursuant to Article 37 paragraph 2 of Legislative Decree 81/08 and governed in the contents by the State Regions Agreement in force since 07/07/16 for all workers employed in agile-work. According to the State Regions Agreement, training allows workers to know in detail the concepts of risk, damage, prevention and the related behaviors to be adopted in order to protect their safety and health.

Workers in low-risk service activities are considered to be workers in sectors such as commerce, offices and services, crafts, tourism.


MODULE 1 - The workplace and risk assessment

  • Work environment
  • The unfavorable microclimate
  • Inadequate or excessive lighting
  • Signage
  • Chemical risk
  • Exposure to physical risks

Training test


MODULE 2 - Risks associated with work in service activities

  • Risk of falling from above
  • Manual handling of loads
  • The performance of the work activity
  • Work-related stress - the legislation in force
  • Work related stress - habits and effects of stress
  • I work for the public
  • Object of the job
  • Intensity of work rhythms (shift work)
  • Loneliness and monotony
  • The fire risk
  • The dangers deriving from the fire risk (Electrical Risk)

 Training test


MODULE 3 - Manual handling of loads

  • Introduction and normative references
  • Risk assessment
  • Levels of risk and prevention measures


MODULE 4 - The chemical risk

  • The chemical risk




Produced by: Piazza Copernico / Conformity