
Interview with Daniela Pellegrini – Learning & Innovation Expert | Piazza Copernico
On the occasion of International Day of Women and Girls in Science, we decided to tell what it really means to do Research & Development in digital learning.
Not just technology and current trends, but also method, design, experimentation, and rigor.
We talked about it with Daniela Pellegrinic, Head of the Innovation Area of PIAZZA COPERNICO: one of the figures who works "behind the scenes" of innovation every day, to transform training into effective, measurable, and sustainable learning experiences.
A dialogue on AI, adaptivity, governance, and the future of learning.
When we talk about “science” we often think of laboratories or numbers.
In your work in R&D, what does it really mean? do research in digital learning?


For me, doing research is first and foremost a very concrete thing: to put method, depth and meaning inside innovation.
It's been part of my daily life for years. Working in R&D in digital learning means bringing together multiple dimensions: technological evolution, training processes and – above all – the real experience of people learning.
In my role, I have had the privilege of collaborating with researchers and university professors in very diverse fields: from computer engineering to statistics, from mathematics to physics, all the way to organizational governance and HR processes.
The true value?
Time dedicated to analysis and reflection, which is often missing in daily work. And that's where lasting innovation is born.
YOUR APPROACH TO R&D, DIGITAL LEARNING AND INNOVATION
In your role, how do scientific research, technology, and the real needs of companies meet?


The meeting point is a delicate balance.
I come from the design of digital learning and edtech courses, but I've also worked in delivery, tutoring, blended projects, gamification, VR... and complex projects where technology is just "one piece" of the puzzle.
Today I deal with educational innovation with a very clear approach:
🔹 first the learning process
🔹 then the tools
If we reverse the order, the instructional design loses strength… and in the end it doesn't work.
When a new trend arrives (AI, analytics, platforms), what's the first question you ask yourself before considering it "useful"?


I wonder: “What real problem does it solve?”
And even before that: “Are we defining that problem well?”
Because the most important, and often underestimated, phase is precisely this: defining the need for innovation.
We work hard on the "research problem": understanding what's really needed and comparing it with the scientific state of the art. This is where the foundations for solid innovation are laid.
Is there something that's often called "innovation" but, from your perspective, isn't really?


The fashions.
Innovation requires curiosity, of course, but also clarity. knowledge of training processes to distinguish between the “wow effect” and structural, effective, long-lasting innovations.
In many cases, innovation is a technical job, but it is also a job of:
- process review
- evolution of skills
- change of mindset
And above all: a rethinking of the learning experience of the individual participant.
And that's what makes my work always stimulating.
YOUR WORK
If you had to explain your job to someone who isn't in R&D, what would you say you actually do every day?


I would say that my job is to transform curiosity and research into applicable solutions.
I'm the Innovation Manager at Piazza Copernico: a multidisciplinary team of developers and data scientists, working alongside researchers and universities to integrate diverse skills into innovation projects.
Every day means:
📌 read, analyze, compare
📌 design and experiment
📌 check what really works
📌 transform research into systems and tools that have an impact
What is the most complex – and least visible – part of working on research and design in digital learning?


Definitely dedicating the right amount of time to the research phase. In our area, we read articles, study, and compare the state of the art. Someone once told us: "It feels like you're talking to a university department.. "
Look: for us, that's a compliment. Because that part is the most precious.
And it's not just "taking from research": it's a two-way exchange. We share results with white papers and articles, participate in conferences, contribute to environments like hugging face.
And one thing I'm particularly proud of is that, over the years, we've made our AI tools available to students, graduate students, and university departments for free.
Because true innovation grows when knowledge circulates.
READING CURRENT INNOVATION TOPICS
There's a lot of talk these days about AI, data, and automation. What's the biggest risk if we approach them without a method?


The risk is building systems that “seem innovative” but don’t actually improve learning.
Without method, you lose your way: you chase technology instead of governing it.
And AI, from this point of view, is a huge lever… but it must be managed responsibly.
How can research help companies not chase innovation, but rather manage it?


Research forces you to do one thing: stop and think.
It forces you to define the problem well, to confront evidence, to plan with awareness.
And this helps companies not only innovate… but do so sustainably, with robust and scalable models.
WHAT ARE YOU WORKING ON TODAY?
What topics are you working on at the moment?


We're working on a lot of things related to enabling learning with AI tools.
Among the hottest topics there is certainly adaptability, and along with it the governance of adaptive projects.
However, I can't reveal too much about this yet: we've been experimenting with a university department since July 2025 and will share the results soon.
What I can say is that the point always remains the same: first the learning process, then the instrument.
THE PIAZZA COPERNICO APPROACH TO AI
What is your vision for artificial intelligence applied to learning?


In Piazza Copernico we made a precise choice: to develop AI with a setting based on transparency, confidentiality, and compliance with the AI Act.
We want:
- choose the best models for each use case
- without losing control over interactions
- working on validated content
- ensuring system governance
For us, innovating also means protecting, governing, and making sustainable.
A LOOK TO THE FUTURE
How do you envision the evolving role of R&D in digital learning?


More and more central.
Because the industry is becoming more complex: between AI, data, personalization, and new people's expectations, solid skills and vision are needed.
The future is not “more technology”. It is best method.
If you could give advice to a girl who is approaching these topics today, what would you tell her?


I would tell you to cultivate two things:
✨ curiosity
✨ penalty
Curiosity opens up new avenues for you, while discipline allows you to build something that lasts.
And above all: there's no need to choose between science and education. Today, in digital learning, these two worlds are constantly intertwining.
Thanks Daniela.
We hope this interview will inspire those who work in learning and, especially, those who are just starting their journey in these fields.
Because today, more than ever, innovation in training needs method, vision and responsibility. And it needs to more research, more awareness… and more women capable of leading change, with competence and rigor.

Talking about the future
Daniela will soon bring a workshop to the Innovation Training Summit based on a research project by the Piazza Copernico R&D team. As is our custom, the work was conducted in collaboration with university partners: an opportunity to share results, methods, and insights on what it means to design truly effective learning systems in the AI era.
📌 We can only anticipate that workshop participants will have more information to answer the great dilemma of AI-based training: Is #Adaptive always better?
If you want to stay updated, follow us: in the coming weeks we will publish new dates, insights and dedicated content.
And if you want to find out more about our work right away Research & Development Area, writeWe'd be happy to talk about it together, including with Daniela.
