Manage and prevent workplace harassment

CONTENTS

Harassment and violence in the workplace

• The concept of harassment
• The characteristics of the harasser
• The characteristics of the victim
• Physical, verbal, non-verbal, psychological harassment

Attacks in the workplace

• Type 1 - 2 -3 - 4 assaults
• The stories of Silvana, Valeria, Mara, Emanuele
• Resilience
• Self-control
• Emotional intelligence
• Empathy
• The suspension of judgment
• Active listening

Harassment and sexual violence

• What is sexual harassment?
• The resulting emotional experiences
• Behavioral and dysfunctional strategies associated with trauma
• Stockholm syndrome
• Naming, Blaming and Claming
• How to defend yourself after a harassment
• List of behaviors to avoid

COURSE CODE

I0015_21_2