The 4 rules of problem solving

The 4 rules of problem solving

 

Typology: Teaching pill
Duration: 10 minutes

 

Objectives

  • Learn more about the rules of problem solving
  • Know the distinction between problem and obstacle
  • Understand how to formulate the objectives to be pursued
  • Know how to generate different ideas to address the problem

RECIPIENTS

All employees

CONTENTS

  • Distinction between problem and obstacle
  • Definition of clear and actionable objectives
  • Perspectives on thinking and formulating ideas
  • Final test

 

COURSE CODE: I0027_22_ED2025

VALID FOR: IVASS 30 HOURS

THEME AREA: ADMINISTRATIVE AND MANAGEMENT

IVASS FORM: CUSTOMER RELATIONSHIP MANAGEMENT

PROFESSOR: Vanessa Cuniberti

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