Innovation, Research and Development

RESEARCH AND DEVELOPMENT

AI in Copernico Square

Adopting an “ambidextrous” approach by Charles O'Reilly and Michael Tushman (Harvard Business Review, 2004), We combine research activities with our operational activities in a process of continuous improvement, which draws inspiration not only from the study of the world innovation, but also give them input which we collect from customers and feedback of the participants in our courses.

Thanks to an internal R&D team we constantly invest in innovation, and in particular in the most promising themes of'innovation of training processes:

  • training and user experience improvement applications,
  • data valorization,
  • digitalization of the processes of design, development and delivery of training processes.

The fundamental pillars of innovation

Adaptability

innovation in training tools must pursue the adaptation of training to individual needs

Data confidentiality

interaction with AI can take place in a controlled and confidential manner, through adequate management of the technology

Compliance with AI ACT

adopt codes of conduct and practices to ensure outcomes, transparency and confidentiality in all interactions with AI

Multidisciplinarity in AI

AI projects are born from the collaboration of different experts: data scientists, full stack developers, training process experts, linguists and process owners

Tracking

All interactions with AI are tracked and analyzed with qualitative and quantitative metrics and (where necessary) are used to train AI models.

Governance

  • Choosing between local LLMs vs APIs
  • Governance and explainability of the integrated AI pipeline between NLP and LLM models
  • Cost Control and Data Policy

Relations with the Academy

Since the beginning of the innovation journey in 2016, we have chosen to adopt a process of open innovation through an ongoing dialogue with the Academy.

AI, and innovation in general, pose new and current problems on which the continuous comparison with researchers it is essential to be able to study solutions suited to the complexity of potential uses.

Our Research and development process has a specific procedure:

Only through these steps can we release rigorously controlled AI applications, which integrate theoretical knowledge and our expertise in AI and Training.

Over time we have developed collaborative relationships in the field of research with Institutions, National Research Organizations, Universities, Companies, and we plan to further enrich this already extensive list of prestigious collaborations.

Training and Organizations
Artificial Intelligence and Data Science
Other areas of collaboration
Support for Masters and internships

Department of Humanities, and partnership with the Master in “Artificial Intelligence for Human Sciences”.

Masters in Data Sciences of the Engineering Department of the "Mario Lucertini" company 

Dept. of Engineering

Department of Mathematics and Physics (particularly in the context of Master in Data Analytics) and DIIEM Department.

University companies
Competence Center

Projects and software

Il R&D team of Piazza Copernico deals with three types of projects

Support for the digitalization of Piazza Copernico instruments and their implementation, in collaboration with all company specialists

In the training field, it is important to integrate artificial intelligence with specialized usage models on training strategies, seek coherence with individual learning processes, and enhance corporate content.

AI LEARNING TOOL

Research projects in collaboration with universities, support for theses and doctorates, participation in funded projects

Research and development activities funded in collaboration with research institutions, focused on specific themes of application of new technologies and innovation in training and evaluation processes.

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Artificial Intelligence projects applied in other business sectors (Customer Care, IT, Operations,…)

Application of know-how acquired in the training field on NLP models and artificial intelligence for the analysis of operational data.

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Open Experiments on Evaluation Models

We are currently in the research phase with the University Pegaso on the application of knowledge representation models for the purposes of assessment of knowledge learning.

We are working on building AI evaluation models able to overcome the problems that can be encountered by using only the LLMs.

We are experimenting to combine the opportunities of Generative AI with non-generative models that they can ensure, in compliance with the AI ​​ACT, the robustness of the evaluation model, the regularity and explainability of the results.

Interested companies can ask us to participate in experimental research laboratories.

PARTICIPATE IN THE RESEARCH
The AI ​​assets in the Piazza Copernico training tools are:
  • LLM model choice (Api vs local inference)
  • Ability to choose data privacy and interactions
  • Full Tracking and Metrics
  • Cost Governance
  • Information, disclaimer, Ai Act compliance

FUNDED RESEARCH PROJECTS

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