DIGITAL SKILLS - Basic path (6 hours)

 

Typology: Online Course
Duration: 6 hours in total
Languages: Italian 

 

OBJECTIVES:

A training program consisting of 5 online courses, to acquire the basic digital skills, definable as “the ability to use information technologies with confidence and a critical spirit for work, leisure and communication”.

Course particularly suitable for delivery within Public administrations.

CONTENTS OF THE BASIC COURSE

COURSE 1 BASIC – Data, information and IT documents (80 minutes)

M1 Managing data, information and digital content
The difference between data and information
Internet for searching for data and information
M2 Produce, evaluate and manage IT documents
IT document and electronic document
The legal value of the electronic document
The legal value of digital signature and stamp
The main functions of computer protocol systems
M3 Know Open Data
The meaning of open data
Open data formats

 

BASIC COURSE 2 – Communication and sharing (90 minutes)

M1 Communicate and share within the administration
E-mail as the main communication tool within the administration
Intranet: main features of the internal communication and sharing tool
The elementary tools for sharing documents and the relative benefits of shared use

M2 Communicate and share with citizens, businesses and other PAs
PEC: certified e-mail and its characteristics
The main communication tools between Public Administrations
The PEC as a communication tool with citizens and businesses
The obligation to acquire information from other administrations ex officio
Rules and procedures for submitting applications and declarations to the PA electronically
The digital home
Elementary tools for massive communication and dissemination of information to citizens and businesses

 

BASIC COURSE 3 – Safety (50 minutes)

M1 Protect devices
Risks and threats in digital environments
Basic security measures to protect devices
Define and manage passwords in an aware and protected way

M2 Protect personal data and privacy
The concepts of confidentiality, integrity and non-repudiation of data
The European Regulation on the protection of personal data

 

COURSE 4 BASIC – Online services (60 minutes)

M1 Know the digital identity
The concept of digital identity
The different authentication tools (CIE, SPID and CNS) to access the online services provided by the Public Administrations

M2 Provide online services
The right of citizens and businesses to access services digitally
The obligation to publish forms and forms online
The right to payments by computer: PagoPA
Principles and obligations related to electronic invoicing

 

BASIC COURSE 5 – Digital Transformation (90 minutes)

M1 Know the goals of digital transformation
The main rights of digital citizenship
The figure of the Digital Transition Manager

M2 Know the emerging technologies for digital transformation
The characteristics of the most common technological tools in daily life
The applications of the most widespread technological tools in daily life

 

Produced by: Piazza Copernico

Content edited by: Consilia CFO

 

ROUTE CODE: DIGITAL SKILLS_BASIC_01:05