Communication and sharing – ADVANCED DIGITAL SKILLS

Typology: Online Course
Duration: 145 minutes
Languages: Italian 

TARGETS:

The course aims at acquiring advanced level digital skills in relation to communication and sharing.
Course particularly suitable for delivery within Public Administrations.

CONTENTS 

M1 Communicate and share within the administration

The use and applications of advanced communication tools
The choice of communication tools related to the characteristics of the message and content in terms of nature, complexity and degree of formality
Advantages and risks of using advanced tools for sharing information and documents online

M2 Communicate and share with citizens, businesses and other PAs

Digital tools for sending notifications to citizens and businesses, and the legal effectiveness of communications
The advanced tools to communicate with other administrations and manage the relationship with users
The most appropriate digital communication and participation tools for interacting with citizens and businesses related to the nature, complexity and degree of formality of the content
The appropriate communication style and linguistic register in relation to the recipient and the tool used

Produced by: PIAZZA COPERNICO

Content edited by: Consilia CFO

COURSE CODE: DIGITAL SKILLS_ADVANCED_02A